We don’t want to know anything about you.
We know nothing about you.
When you buy an Universalis app, it comes from Apple, Amazon or Google Play, not from us. Your purchase is a private matter between you and them. They tell us nothing about you at all.
This is why, if you email us with a question about a Universalis app, please tell us what app you’ve got, because we have no way of knowing.
We keep no information about you.
Like all web servers, our server logs every page request it receives. Every web page you view makes one line in the server log. The line does not identify you but it does identify the IP address your request came from. Nobody ever looks at the log and the log files are deleted automatically after a month.
Our web server may ask your browser to store one or two cookies for use on a future visit. We don’t store them on our server and there is no way we can identify you from them. Here is what the cookies say:
universalis.com/mass.htm, you would visit
universalis.com/Europe.England/mass.htm. When you do this, the Universalis web site asks your browser to store a cookie saying “Europe.England”. This is so that in future, for you, even
universalis.com/mass.htmwill take you directly to the pages for England. Only your browser remembers your cookie. We don’t store it. When your browser sends it with your request for a page, all it does is tell us which local calendar to use if you don’t specify one.
If you decide to turn off cookies in your browser, nothing bad will happen.
If you sign up for the daily email service, we have to keep your email address so that we can send you the daily emails you have requested.
Along with your email address we keep a note of which Universalis pages you want to have sent to you, what time you want them sent, and which local calendar you want. We don’t store anything else. We don’t know who you are. We only have an email address and we use it for nothing except the sending of the daily emails you asked us for.
To stop the email service, reply to one of the daily emails. It doesn’t matter what you say. The mere fact of a reply being sent automatically turns off the emails.
We do not use your email address for anything other than the daily emails.
If you buy a Universalis registration code, we never see your payment details. But we do see your name and address, and your email address, and we keep them forever.
When you try to buy a registration code from us, our site passes you on to Worldpay’s payment site with a request saying “Please ask this person to pay us £19.99” (or whatever the amount is). If you do then go through with the payment, Worldpay send us a message saying that payment has been received and giving your name, address, and email address. They do not give us any of your credit card details.
We use your email address instantly to send you the registration code you asked for.
We store your email address forever, together with your name and address, so that if you forget your registration code in future then we can look you up and tell you what the code was.
When you make a purchase we also add you to our mailing list, which we use for announcing important updates to the apps and programs. There are never more than half a dozen emails per year, if that. To leave the mailing list, just reply to one of its emails. The mere fact of a reply being sent automatically turns off the emails. (These instructions are repeated at the beginning of every email that is ever sent to the mailing list).
We never use your email address for anything else.
If you send us an email, we will know what your email address is.
We will keep your emails on file forever, purely so that if you write to us again in a few years' time, we can see what the correspondence has been so far.
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